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Our Services

  • Manage and monitor desktops, servers and networks

    • Proactively monitor network devices 24/7 to identify and resolve issues and maximize system availability—including routers, firewalls, switches, virtual hosts and network storage

  • Install, manage, and update virus, spam and spyware/malware protection software (security)

  • Install and manage software updates and patches

  • Back up servers and workstations

  • Install and manage firewalls

  • Host your email in our data centers

  • Provide anywhere access to your email

  • Provide 24/7/365 customer support via the CMS Customer Care Center—located in North America

  • Provide you with a Customer Advocate to make sure your issues and concerns about your healthcare IT services are addressed and you continue to be thrilled with CMS

Services

Ultimate IT Management

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In today’s information technology-intensive healthcare environment, even the smallest issue in a mission-critical system can pull you away from your primary focus: fulfilling your promise to your patients and clients.

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That’s why CMS offers healthcare IT solutions with Ultimate IT Management.

Optional IT Solutions

  • CMS Mobile Device Management â€• CMS helps secure and manage your organization’s data and electronic protected healthcare information (ePHI) on all personal- and practice-owned mobile devices with our cloud-based MDM solution. We manage policy configuration and device activation/deactivation for you and work with you to help implement MDM policies that fit your practice’s security policies.

  • CMS2ndDesktop – A secure, affordable, trouble-free alternative to purchasing, managing and maintaining desktop equipment.

  • Desktop Encryption – CMS provides whole disk encryption for laptops and desktops running Microsoft Windows and Apple Mac operating systems. We fully manage the entire encryption process, including administering policies, users, configurations and other aspects.

  • Email Options – Email is the life blood of many organizations, and our healthcare IT services cater to that need. We offer the following options to our hosted email service:

    • Mobile email

    • Email archiving

    • Archiving for compliance

    • Email encryption

Peace of Mind Means Choice

Many of the healthcare IT services included in Ultimate IT Management are available a la carte. We’ll work closely with you to make sure your particular needs are met.

Our healthcare IT services help you:

  • Enable access to critical patient information

  • Improve performance of the EHR systems

  • Stabilize the infrastructure by restoring the ability to print and scan

  • Restore access to the Internet

  • Decrease exposure to HIPAA violation penalties

  • Keep mission-critical applications running reliably and smoothly

With CMS managing your IT, you’ll be able to focus on caring for patients and managing your practice.

Desktop Encryption

Desktop Encryption Services provide small and mid-size organizations with comprehensive, continuous disk encryption, enabling quick, cost-effective protection for data on Windows-based and Apple Mac-based desktops and laptops. The encrypted data is continuously protected from unauthorized access, providing strong security for all of your data, including intellectual property, customer and partner data and corporate brand equity.

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Features of the CMS Desktop Encryption Service include:

  • Easy, automatic operation. Protect data without changing the user experience.

  • Rapid deployment. Accelerate encryption deployment by avoiding the time-consuming upfront evaluation, technology training, selection, procurement and implementation/installation processes.

  • Encryption all the time. Ensure that all data on users’ systems is encrypted, even when they’re offline.

  • Enforced security policies. You don’t have to train—and trust—users to save all of their data in an encrypted folder.

  • Easy, ongoing management. Avoid the time-consuming hassle of getting up the technology curve, and supporting and managing the technology day-in, day-out.

  • Best-in-class encryption technology. Keep private data private by using PGP AES 256-bit encryption—which far exceeds the 128-bit encryption that most regulations stipulate for your organization to avoid reputation-damaging data breach notifications.

For more information on Desktop Encryption Services, contact us and let our managed IT services team help you produce results.

CMS MDM service

  • Comprehensive reporting on inventory data and key device statistics, including installed applications, device state and policy compliance.

  • 24/7/365 end user support via our CMS U.S.-based Customer Care Center.

  • Remote lock or wipe of all data or just patient data if a device is lost or stolen.

  • Over The Air (OTA) activation of mobile devices.

  • Enforcement of password policies.

  • Specification and enablement of global policies.

  • Add or remove devices as needed quickly and easily.  

Supported MDM device platforms include:

  • Apple iOS4 and higher

  • Android – OS versions 2.2 and higher

  • Windows Phone 7 and higher

CMS 2nd DESKTOP

CMS Secure Desktop is a fully managed desktop service in the cloud from CMS® Technologies. The service eliminates the need to install local Windows® software and applications on physical desktop PCs or laptops. Users can now access virtual desktops in the cloud from any supported device including Windows and Mac® computers, Chromebooks®, iPads®, Kindle® Fire tablets, and Android® tablets.

 

CMS Secure Desktop allows companies to meet compliance requirements and reduce security risks due to theft, hardware failures, user actions or data stored on local devices. Users simply log in to their own personal workspace in the cloud via a browser from any supported device. All apps, files and data are centrally stored, secured and backed up in the CMS datacenter. Users have a local Windows workstation experience from their CMS Secure Desktop, with storage and access to Microsoft Office, Exchange and hosted business apps.

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